What is my username?
Click the ‘SIGN IN’ button, located in the top right of your screen. Click on the “Forgot
username?” link
located mid screen. Enter your email address and click the 'Submit' button. This will
generate an
automatic email containing your username.
How do I reset my password?
Click the 'SIGN IN' button, located in the top right of your screen. Click on the “Forgot
password?” link
located mid screen. Enter your username and click the 'Submit' button. This will
generate an automatic
email containing a link to a page where you can easily create a new password.
For what type of membership should I apply?
For a complete listing of CDHA membership types, please click on the link: Types
of CDHA Membership. If you need further assistance deciding, please contact
CDHA at
1-800-267-5235.
How much does membership cost?
Membership fees depend on your province of residence and current license/registration status.
For a
complete
listing of CDHA membership fees, please click on the link:
CDHA
Membership Pricing & Details.
Why are membership fees different across the country?
In many provinces, CDHA membership is a dual association membership (includes both national
and
provincial association
fees). CDHA fees remain the same across the country; the difference in price comes from
varying
provincial
association fees.
How do I renew my membership?
You can renew your membership by signing in to your CDHA profile at www.cdha.ca/renew, by mailing or faxing your
application
directly to CDHA or by calling CDHA at 1-800-267-5235
You can also sign up to have your membership autorenew on an annual basis. You can select a
one-time payment (September 20) or a two monthly installment
payment
(August 20 and September 20). Just set it and forget it! If you’d like to enroll, simply
update your
online profile at www.cdha.ca/profile or call
CDHA at
1-800-267-5235.
How do I join CDHA?
You can join CDHA online, by phone, mail or fax in your application to CDHA directly.
Join
or Renew Your CDHA Membership Today.
Who is eligible for Graduated Student membership?
The complimentary Graduated Student membership category is available to current CDHA Student members who have either a)
recently passed the National Dental Hygiene Certification Exam (NDHCE) within the current calendar year; or b) graduated
from an accredited dental hygiene program in Quebec within the current calendar year and are registering for licensure
with OHDQ. If you passed the NDHCE or graduated from an accredited dental hygiene program in Quebec in the previous
calendar year, you are no longer eligible for the Graduated Student membership so please contact CDHA by email at
info@cdha.ca or by phone at 1-800-267-5235 to upgrade your account to Active (Practising).
How do I upgrade to Graduated Student membership?
Go to cdha.ca/profile. Your Student membership must be current in order to upgrade to this complimentary membership
category. If your membership has expired, select "RENEW NOW". Once your membership is active, select "Convert to
Graduated Student". You will need your NDHCB Candidate ID #, the number used to write your exam and verify your account,
to finalize the upgrade process. If you have not renewed your Student membership, you will be prompted to renew it first
and will then be able to proceed to upgrade to this membership category using the steps above.
If you graduated from an accredited dental hygiene program in Quebec and will be registering for licensure with OHDQ, to
upgrade your CDHA Student membership to Graduated Student membership please send an email request to info@cdha.ca and
include the following information: CDHA member #, first/last name, and your telephone number. CDHA will process your
upgrade within 2 business days and you will receive email confirmation once it has been completed.
I am retiring. Can I keep my membership?
Yes. At CDHA, we have a Retired membership category. Click
here for more information.
When is the membership year?
The membership year runs from November 1 to October 31. If your membership includes
professional
liability insurance, the policy runs from January 1 to December 31. In British Columbia,
the membership
period as well as professional liability insurance policy period is March 1, 2023, to
March 31, 2024,
for this year only to realign with the British Columbia College of Oral Health
Professionals' (BCCOHP)
new licensing period (April 1 to March 31). If you pay mid-year, your insurance
policy start date will be your purchase date.
When should I renew my membership?
You should renew your membership by October 31. Renewals can be processed early starting in
August.
(Excluding BC members.)
BC members: Renewals can be processed starting in early February.
What happens if I move to another province/territory?
Fees may differ from one province/territory to another. Please contact CDHA at 1-800-267-5235
for more
information or assistance.
What if I'm practising in BC and in another province/territory?
Since the BC membership period differs from the rest of Canada, please contact CDHA at
1-800-267-5235 to
discuss your options.
I'm going on maternity leave, what should I do about my membership?
If you plan on maintaining an active licence with your regulatory body (CDHO, CDHM etc.), you
are
required
to provide proof of Professional Liability Insurance (PLI) regardless of whether you
will actually be
practising
or not. This insurance is included with Active (practising) CDHA membership. If you do
not plan on
maintaining
an active (practising) licence with your regulatory body, you can either renew as a
Support member to
maintain
your CDHA membership benefits (excluding Professional Liability Insurance) or wait until
you go back to
work
to renew as an Active member. Please contact your provincial regulatory body to see what
the
requirements
are if you decide not to renew a practising licence.
Can I cancel my membership?
Membership fees are non-refundable, non-transferable, and are not pro-rated.
When will I receive my membership card/receipt/insurance certificate?
Your membership documents will be emailed within 2 business days after your payment has been
processed.
If you do not receive them, please check your spam or junk folder.
How can I access my membership documents?
You can download your membership card, receipt, and professional liability insurance
certificate (if
applicable) from your online profile at www.cdha.ca/profile.
The system will also automatically generate the corresponding documents and you will
receive them via
email within 2 business days of joining or renewing your membership.
How do I change my address?
You can update your address through your online
profile. If you prefer, send in your change of address by
mail to the CDHA
office, or by email to
info@cdha.ca. You may also contact us by phone at
1-800-267-5235.
How do I change my name?
Please submit your name change documentation by email to
info@cdha.ca or by mail (CDHA, 1122 Wellington St W.,
Ottawa, ON K1Y
2Y7)
It is important that you maintain your membership with CDHA with the same name
that you
maintain your
license.
I was a member previously, but I now use a different email address. How
can I
rejoin?
If you have been a member in the past, we still have your profile in our system. If your
email address
or other
contact information has changed, please call CDHA at 1-800-267-5235 or email
info@cdha.ca to have your account updated.
When I call CDHA, why am I asked for my membership/ID number?
A membership ID/number is assigned to every member of CDHA. This unique number helps us
identify you as a
member and quickly locate you in our database.
What does my Professional Liability Insurance cover?
As an Active (practising) member of CDHA, you receive $1,000,000 per claim/$5,000,000 per
policy period in Professional Liability Insurance. You have the option to upgrade your
insurance coverage at an additional cost.
CDHA's PLI program is designed specifically for dental hygienists. The PLI includes
regulatory legal defence coverage, criminal defence costs reimbursement,
loss-of-earnings and more.
View
more insurance program details.
What do you mean by upgraded Professional Liability Insurance?
For an additional cost, you can increase your PLI limit from $1,000,000 per claim to
$2,000,000 or $5,000,000 per claim.
View
full insurance program details.
Why would I need upgraded Professional Liability Insurance?
Some employers, contracts, or certain courses require the additional amount of coverage. Please
contact BMS at 1-855-318-6557 or cdha.insurance@bmsgroup.com to
learn more.
I'm an Active (Practising) member and have an opportunity to
work/volunteer outside Canada. Am I covered with the Professional Liability Insurance (PLI)
policy available through CDHA?
Good news! As of January 1, 2024, the Territorial Limit of the PLI policy for CDHA members is
now worldwide. This means that your PLI policy will extend to cover you for insured
claims based on services you deliver as a dental hygienist when working or volunteering
outside of Canada, where these claims are brought forward against you and defended in
Canada. Please note that for coverage to apply, you must abide by the regulatory
requirements in all relevant jurisdictions, including the regulatory licensing
requirements in the jurisdiction where you will be delivering your services, if there
are specific requirements governing the practice of dental hygiene in that area. BMS
also recommends that you determine if there are any local insurance requirements where
you are delivering your services. Your professional liability insurance policy under the
CDHA program may not meet these and it may be advisable to purchase local insurance
coverage. If you have any questions, please contact our broker, BMS at cdha.insurance@bmsgroup.com
What happens if a claim is brought against me and I am retired?
The CDHA PLI automatically includes 2 years of Extended Reporting Period Coverage (ERP). This
is for PLI claims that are first discovered and filed after you have retired and/or
discontinued practice with respect to acts, errors and omissions alleged or committed
while you were actively practicing and prior to the expiry of your last active policy.
I am a dental hygienist from outside Canada. How can I work in Canada?
Please refer to the Canadian Information Centre for International Credentials’ website for
information
regarding the registration process for dental hygienists in Canada.
Some content above has been developed in partnership with CDHA’s insurance broker, BMS
Canada Risk Services Ltd. (BMS). It is provided for general information purposes
only and does not constitute broker advice. Please speak with a broker at BMS if
you have any questions about your insurance coverage or your specific insurance
needs.
Further questions?
Please contact our Membership Services team:
membership@cdha.ca
1-800-267-5235
Or visit our
member feedback form to post your question to a
specific team at
CDHA.