Membership Frequently Asked Questions

In many provinces, CDHA membership is a dual association membership (includes both national and provincial association fees). CDHA fees remain the same across the country; the difference in price comes from varying provincial association fees.

You can renew your membership by logging in to your CDHA profile at www.cdha.ca/renew, by mailing or faxing your application directly to CDHA, or by calling CDHA at 1-800-267-5235.

For members practising in BC, AB, SK and NS, please renew via your regulatory body.

You can join CDHA online, by phone, mail or fax in your application to CDHA directly. Join or Renew Your CDHA Membership Today.

For members practising in BC, AB, SK and NS, please join via your regulatory body.

Yes. At CDHA, we have a Retired membership category for one low fee. Click here for more information.

The membership year runs from November 1 to October 31. If your membership includes professional liability insurance, the policy runs from January 1 to December 31. For Active (Practising) members in British Columbia, the membership period as well as professional liability insurance policy period is March 1 to February 28 and registration is through CDHBC at cdhbc.com. If you pay mid-year, your insurance policy start date will be your purchase date.

You should renew your membership by October 31. Renewals can be processed early starting in August. (Excluding BC Active [Practising] registrants.)

BC Active (Practising) registrants: Renew directly with CDHBC by February 28.

If you plan on maintaining an active licence with your regulatory body (CDHO, CDHM etc.), you will be required to provide proof of professional liability insurance regardless of whether you will actually be practising or not. This insurance is included with Active (Practising) CDHA membership. If you do not plan on maintaining an active (practising) licence with your regulatory body, you can either renew as a Support member to maintain your CDHA membership benefits (excluding professional liability insurance) or wait until you go back to work to renew as an Active member. Please contact your provincial regulatory body to see what the requirements are if you decide not to renew a practising licence.

Membership fees are non-refundable, non-transferable and are not pro-rated.

Your membership documents will be emailed within 2 business days after your payment has been processed. If you do not receive the membership email, please check your spam or junk folder.

BC Active (Practising) registrants: Your membership payment is submitted by CDHBC to CDHA on the 15th of the month and is processed within approximately 5-7 business days by CDHA.

You can update your address through your online profile. If you prefer, send in your change of address by mail to the CDHA office, or by email to info@cdha.ca. You may also contact us by phone at 1-800-267-5235

BC registrants: Please update your address with CDHBC.

Please submit your name change documentation by email to info@cdha.ca or by mail (CDHA, 1122 Wellington St W., Ottawa, ON K1Y 2Y7)
It is important that you maintain your membership with CDHA with the same name that you maintain your license. 

BC registrants: Please update your name with CDHBC.

Click the 'SIGN IN' button, located in the top right of your screen. Click on the Forgot 'my password' link located mid screen. Enter your username and click the 'Submit' button. This will generate an automatic email containing a link to a page where you can easily create a new password.

If you have been a member in the past, we still have your profile in our system. If your email address or other contact information has changed, please call CDHA at 1-800-267-5235 or email info@cdha.ca to have your account updated.

A membership/ID number is assigned to every member of CDHA. This unique number helps us identify you as a member and quickly locate you in our database.

As an Active member of CDHA, you receive basic professional liability insurance in the amount of $1,000,000 per claim/$5,000,000 per policy period. You have the option to upgrade your insurance coverage at an additional cost.

Our professional liability insurance coverage is designed specifically for dental hygienists. It also includes riders for legal expenses, criminal defence reimbursement, and loss-of-earnings. View full insurance program details.

For an additional cost of $15 you can purchase additional professional liability insurance coverage in the amount of $2,000,000 per claim / $5,000,000 aggregate. View full insurance program details.

This depends on your personal work situation. Some employers, contracts, or certain courses require the additional amount of coverage.

The professional liability insurance coverage included in CDHA's policy only covers members who are practicing on Canadian soil, or when overseas (for a maximum of 90 days) if you are: accompanying patients on trips, attending academic courses or participating in professional exchange programs. Please contact CDHA with your known dates of travel, name of the dental clinic you will be working/volunteering at, as well as the name of the City and Country. The coverage will need to be approved by the insurer. Please allow for 5-7 business days for approval and processing. An additional charge will apply for this supplement coverage.

Insurance can be obtained for other international exposures, however you will need to contact BMS directly for pricing as it varies individually. Please contact BMS via email to cdha.insurance@bmsgroup.com or call 1-855-318-6557.

The professional liability insurance extends to all former insured members; this is referred to as 'tail insurance' or extended reporting period. If you retire and were an Active CDHA member, your insurance coverage is extended to cover you for any acts that may have occurred during a previous time in which you were covered by our professional liability insurance. Similar coverage applies if you have been injured, are ill, or become disabled.

Please refer to the Canadian Information Centre for International Credentials’ website for information regarding the registration process for dental hygienists in Canada.

We’ll forward the request for a refund to our finance department after we have processed the payment from your regulatory body (CDHBC, CRDHA, SDHA, CDHNS). The refund will be sent in the form of a cheque to the most current address we have for you on file. It may take up to 45 days after receipt of payment for the cheque to issued. During the membership renewal period, when large transfers are sent to CDHA from your regulatory body, it may take up to 60 days for the refund to be issued.

Should you have any further questions, please contact Brigitte Gauthier, manager of membership services, at 1-800-267-5235 ext 129.