Why are membership fees different across the country?
In many provinces, CDHA membership is a dual association membership (includes both national and
provincial association
fees). CDHA fees remain the same across the country; the difference in price comes from varying
provincial
association fees.
How do I renew my membership?
You can renew your membership by logging in to your CDHA profile at
www.cdha.ca/renew, by mailing or faxing your application directly to CDHA,
or by calling CDHA at 1-800-267-5235.
For members practising in BC, AB, SK and NS, please renew via your regulatory body.
How do I join CDHA?
You can join CDHA online, by phone, mail or fax in your application to CDHA directly.
Join
or Renew Your CDHA Membership Today
For members practising in BC, AB, SK and NS, please join via your regulatory body.
I am retiring. Can I keep my membership?
Yes. At CDHA, we have a Retired membership category for one low fee.
Click
here for more information.
When is the membership year?
The membership year runs from November 1 to October 31. If your membership includes professional
liability insurance,
the policy runs from January 1 to December 31. For Active (Practising) members in British Columbia, the
membership
period as well as professional liability insurance policy period is March 1 to February 28 and
registration
is through CDHBC at
cdhbc.com. If you pay mid-year, your insurance
policy start date will be your purchase date.
When should I renew my membership?
You should renew your membership by October 31. Renewals can be processed early starting in August.
(Excluding
BC Active [Practising] registrants.)
BC Active (Practising) registrants: Renew directly with CDHBC by February 28.
I'm going on maternity leave, what should I do about my membership?
If you plan on maintaining an active licence with your regulatory body (CDHO, CDHM etc.), you will be
required
to provide proof of professional liability insurance regardless of whether you will actually be
practising
or not. This insurance is included with Active (Practising) CDHA membership. If you do not plan on
maintaining
an active (practising) licence with your regulatory body, you can either renew as a Support member to
maintain
your CDHA membership benefits (excluding professional liability insurance) or wait until you go back to
work
to renew as an Active member. Please contact your provincial regulatory body to see what the
requirements
are if you decide not to renew a practising licence.
Can I cancel my membership?
Membership fees are non-refundable, non-transferable and are not pro-rated.
When will I receive my membership card/receipt/insurance certificate?
Your membership documents will be emailed within 2 business days after your payment has been processed.
If
you do not receive the membership email, please check your spam or junk folder.
BC Active (Practising) registrants: Your membership payment is submitted by CDHBC to
CDHA on the
15th of the month and is processed within approximately 5-7 business days by CDHA.
How do I change my address?
You can update your address through your online
profile. If you prefer, send in your change of address by mail to the CDHA
office, or by email to
info@cdha.ca . You may also contact us by phone at
1-800-267-5235
BC registrants: Please update your address with CDHBC.
How do I change my name?
Please submit your name change documentation by email to
info@cdha.ca or by mail (CDHA, 1122 Wellington St W., Ottawa, ON K1Y
2Y7)
It is important that you maintain your membership with CDHA with the same name that you
maintain your
license.
BC registrants: Please update your name with CDHBC.
How do I reset my password?
Click the 'SIGN IN' button, located in the top right of your screen. Click on the Forgot 'my password'
link located
mid screen. Enter your username and click the 'Submit' button. This will generate an automatic email
containing
a link to a page where you can easily create a new password.
I was a member previously but I use a different email address. How can I rejoin?
If you have been a member in the past, we still have your profile in our system. If your email address
or other
contact information has changed, please call CDHA at 1-800-267-5235 or email
info@cdha.ca to have your account updated.
When I call CDHA, why am I asked for my membership/ID number?
A membership/ID number is assigned to every member of CDHA. This unique number helps us identify you
as a
member and quickly locate you in our database.
What does my professional liability insurance cover?
As an Active member of CDHA, you receive basic professional liability insurance in the amount of
$1,000,000 per
claim/$5,000,000 per policy period. You have the option to upgrade your insurance coverage at an
additional
cost.
Our professional liability insurance coverage is designed specifically for dental hygienists. It also
includes
riders for legal expenses, criminal defence reimbursement, and loss-of-earnings.
View
full insurance program details.
What do you mean by upgraded professional liability insurance?
For an additional cost of $15 you can purchase additional professional liability insurance coverage in
the amount
of $2,000,000 per claim / $5,000,000 aggregate.
View
full insurance program details.
Why would I need upgraded professional liability insurance?
This depends on your personal work situation. Some employers, contracts, or certain courses require the
additional
amount of coverage.
I'm an Active member and have an opportunity to work/volunteer outside Canada.
Am I covered or can I get additional professional
liability insurance coverage through CDHA?
The professional liability insurance coverage included in CDHA's policy only covers members who are
practicing
on Canadian soil, or when overseas (for a maximum of 90 days) if you are: accompanying patients on
trips,
attending academic courses or participating in professional exchange programs. Please contact CDHA with
your known dates of travel, name of the dental clinic you will be working/volunteering at, as well
as the name of the City and Country. The coverage will need to be approved by the insurer. Please allow
for 5-7 business
days for approval and processing. An additional charge will apply for this supplement coverage.
Insurance can be obtained for other international exposures, however you will need to contact BMS
directly for pricing as it varies
individually. Please contact BMS via email to cdha.insurance@bmsgroup.com
or call 1-855-318-6557.
What happens if a claim is brought against me and I am retired?
The professional liability insurance extends to all former insured members; this is referred to as 'tail
insurance'
or extended reporting period. If you retire and were an Active CDHA member, your insurance coverage is
extended
to cover you for any acts that may have occurred during a previous time in which you were covered by
our
professional liability insurance. Similar coverage applies if you have been injured, are ill, or become
disabled.
I am a graduate dental hygienist from outside Canada. How can I work in Canada?
Please refer to the Canadian Information Centre for International Credentials’ website for information
regarding the registration process
for dental hygienists in Canada.
My regulatory body collects CDHA fees, but I’ve already paid CDHA directly. When will I receive my refund?
We’ll forward the request for a refund to our finance department after we have processed the payment from your
regulatory body (CDHBC, CRDHA, SDHA, CDHNS). The refund will be sent in the form of a cheque to the most current
address we have for you on file. It may take up to 45 days after receipt of payment for the cheque to issued. During
the membership renewal period, when large transfers are sent to CDHA from your regulatory body, it may take up to 60
days for the refund to be issued.
Should you have any further questions, please contact Brigitte Gauthier, manager of membership services, at
1-800-267-5235 ext 129.
Further questions?
Please contact our Membership Services team:
membership@cdha.ca
1-800-267-5235
Or visit our
member feedback form to post your question to a specific team at
CDHA