Member & Family Assistance Program

Receive confidential short-term^* counselling for any challenge. This program is a professional and proactive service to support you, your spouse/partner, and eligible dependents(s) with a wide range of workplace, stress, and family issues and is available 24 hours a day, seven days a week, 365 days of the year. Even if you’re out of the country, help is still available.

People frequently use it for personal challenges such as relationship concerns, family or parenting issues, anxiety, depression, addictions, grief, coping with health issues, or work-related challenges.

• Counselling – face-to-face, over the phone, video, or online (email or chat formats) short-term^* counselling services for any challenge including family, depression, marital, life transitions/change, relationships, grief/bereavement, addictions, stress, anxiety, and other personal issues.
• Life Smart Coaching – a suite of telephonic services that offers assessments, coaching, and resources for a variety of life balance and health issues. You can also receive legal guidance on a range of issues including family law, civil litigation, real estate, and wills and estates. Each service has been developed to allow you to take a proactive approach to managing everyday challenges.
• Online Resources – interactive tools, health and wellness assessments, child and elder care resource locators, and a library of health, life balance, and workplace articles. To access select resources, you will need to create a Homeweb account.

^*Homewood Health MFAP follows a short-term counselling model. Should the Homewood counsellor feel long-term support would better serve the member, the member would be provided with a referral list of external fee-based counsellors (outside of the Homewood family of counsellors) for the member to consider.

Program Videos

• MFAP
• Sentio
• Pathfinder

Member & Family Assistance Program Webinar

Recorded: December 2018

CDHA Active (Practising), Support, and Life members are eligible for this benefit.

How to Access

Online

Online registration instructions:
1. Visit homeweb.ca
2. Enter the organization name: The Canadian Dental Hygienists Association
3. Enter the invitation code: CDH315
4. Enter your name, preferred email address, and a few other pieces of information to create your profile

Counselling or Life Smart Coaching

• Within Canada: 1-833-375-0629
• International (call collect): 604-689-1717 (English); 514-875-0720 (French)

Life Lines Articles

• The Intersection of Sexual Identity and Mental Health
• Understanding Mental Health and Mental Illness
• Women’s Mental Health: Concerns, Barriers, and Support
• Burnout: What is it and How to Cope
• Preventing Burnout: The Importance of Vacation Time
• Stress: Finding Your Balance
• Coping with Uncertainty
• Coping with Childhood Trauma from Past Abuse and Neglect

If you, your spouse/partner, or eligible dependent(s) call Homewood Health, you will need to provide basic information to confirm eligibility such as your name, CDHA member number, address, and organization (Canadian Dental Hygienists Association). You will also need to provide a few other key pieces of information to help determine the appropriate counsellor or service. All communication is confidential and private.

 

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