Member & Family Assistance Program
Receive confidential short-term* counselling for any challenge. This program is a professional and proactive service to
support
you, your spouse/partner, and eligible dependents(s) with a wide range of workplace, stress, and family
issues and is
available 24 hours a day, seven days a week, 365 days of the year. Even if you’re out of the country, help
is still
available.
People frequently use it for personal challenges such as relationship concerns, family or parenting issues,
anxiety,
depression, addictions, grief, coping with health issues, or work-related challenges.
Program Offerings
- Counselling – face-to-face, over the phone, video, or online (email or chat formats)
short-term* counselling services for any
challenge including family, depression, marital, life transitions/change, relationships,
grief/bereavement, addictions,
stress, anxiety, and other personal issues.
- Life Smart Coaching – a suite of telephonic services that offers assessments,
coaching, and resources for a variety
of life balance and health issues. You can also receive legal guidance on a range of issues including
family law, civil
litigation, real estate, and wills and estates. Each service has been developed to allow you to take a
proactive
approach to managing everyday challenges.
- Online Resources – interactive tools, health and wellness assessments, child and elder
care resource locators, and a
library of health, life balance, and workplace articles. To access select resources, you will need to
create a Homeweb
account.
*Homewood Health MFAP follows a short-term counselling model. Should the Homewood counsellor feel long-term support would better serve the member, the member would be provided with a referral list of external fee-based counsellors (outside of the Homewood family of counsellors) for the member to consider.
Program Videos
Member & Family Assistance Program Webinar
Recorded: December 2018
CDHA Active (Practising), Support, and Life members are eligible for this benefit.
How to Access
Online
Online registration instructions:
1. Visit homeweb.ca
2. Enter the organization name: The Canadian Dental Hygienists Association
3. Enter the invitation code: CDH315
4. Enter your name, preferred email address, and a few other pieces of information to create your profile
Counselling or Life Smart Coaching
- Within Canada: 1-833-375-0629
- International (call collect): 604-689-1717 (English); 514-875-0720 (French)
Life Lines Articles
If you, your spouse/partner, or eligible dependent(s) call Homewood Health, you will need to provide basic
information
to confirm eligibility such as your name, CDHA member number, address, and organization (Canadian Dental
Hygienists
Association). You will also need to provide a few other key pieces of information to help determine the
appropriate
counsellor or service. All communication is confidential and private.