Membership Frequently Asked Questions
What is my username?
Click the ‘SIGN IN’ button, located in the top right of your screen. Click on the Forgot 'my username' link located mid screen. Enter your email address and click the 'Submit' button. This will generate an automatic email containing your username.
How do I reset my password?
Click the 'SIGN IN’ button, located in the top right of your screen. Click on the Forgot 'my password' link located mid screen. Enter your username and click the 'Submit' button. This will generate an automatic email containing a link to a page where
you can easily create a new password.
What’s going on in BC?
Starting in March 2017, a new streamlined professional renewal process will be in place that will see all practicing dental hygienists in British Columbia pay fees to the College of Dental Hygienists of British Columbia (CDHBC), CDHA, and the British Columbia Dental Hygienists Association (BCDHA) at one time. For more information, please read the CDHA/BCDHA FAQs. You can also find additional information on the CDHBC website.
In the short-term, CDHA is offering Active (Practising) members an interim CDHA/BCDHA membership. Please view the pricing options here.
For what type of membership should I apply?
For a complete listing of CDHA membership types, please click on the link:Types of CDHA Membership. If you need
further assistance deciding, please contact CDHA at 1-800-267-5235
How much does membership cost?
Membership fees depend on your province of residence and current license/registration status. For a complete listing of CDHA membership fees, please click on the link: CDHA Membership Pricing & Details.
Why are membership fees different across the country?
In many provinces, CDHA membership is a dual association membership (includes both national and provincial association fees). The CDHA fee remains the same across the country; the difference in price comes from varying provincial association fees.
How do I renew my membership?
You can renew your membership by logging in to your CDHA profile at www.cdha.ca, or you can mail or fax in your application to CDHA directly.Join or Renew Your CDHA Membership Today
How do I join the CDHA?
You can join the CDHA online, by phone, mail or fax in your application to CDHA directly. Join or Renew Your CDHA Membership Today
When is the membership year?
The membership year runs from November 1 to October 31. If your membership includes professional liability insurance, the policy runs from January 1 to December 31. If you pay mid-year, your policy start date will be your purchase date. For members practising in British Columbia, the membership period as well as professional liability insurance policy period is March 1 to February 28.
When should I renew my membership?
You should renew you membership by October 31. Renewals can be processed early starting in August. If you renew early, you will be entered into our early bird draw.
I'm going on maternity leave, what should I do about my membership?
If you plan on maintaining an active licence with your regulatory body (CDHO, CDHBC, etc.), you will be required to provide proof of professional liability insurance regardless of whether you will actually be practising or not. This insurance is included
with Active CDHA membership. If you do not plan on maintaining an active licence with your regulatory body, you can either renew as a Support member or wait until you go back to work to renew as an Active member. Please contact your provincial regulatory
body to see what the requirements are if you decide not to renew a practising licence.
Can I cancel my membership?
Membership fees are non-refundable, non-transferable and are not pro-rated.
When will I receive my membership card/receipt/insurance certificate?
Your membership documents will be emailed within 48 business hours after your payment has been processed. If you do not receive the membership email within 48 hours, please check your spam or junk folder.
You can update your address through your online profile. If you prefer, send in your change of address by mail to the CDHA office, or by email to email@example.com . You may also contact
us by phone at 1-800-267-5235
How do I change my name?
Please submit your name change documentation by email to firstname.lastname@example.org or by mail (CDHA, 1122 Wellington St W., Ottawa, ON K1Y 2Y7)
It is important that you maintain your membership with the CDHA with the same name that you maintain your license.
When I call the CDHA, why am I asked for my membership/ID number?
A membership/ID number is assigned to every member of the CDHA. This unique number helps us identify you as a member and quickly locate you in our database.
What does my professional liability insurance cover?
As an Active member of CDHA, you receive basic professional liability insurance in the amount of $1,000,000 per claim/$5,000,000 per policy period. You have the option to upgrade your insurance coverage at an additional cost.
Our professional liability insurance coverage is designed specifically for dental hygienists. It also includes riders for legal expenses, criminal defence reimbursement, and loss-of-earnings.
What do you mean by upgraded professional liability insurance?
For an additional cost of $15 you can purchase additional professional liability insurance coverage in the amount of $2,000,000 per claim / $5,000,000 aggregate.
Why would I need upgraded professional liability insurance?
This depends on your personal work situation. Some employers, contracts, or certain courses require the additional amount of coverage.
I’m an Active member and have an opportunity to work overseas. Am I covered or can I get additional professional liability insurance coverage through CDHA?
The professional liability insurance coverage included in CDHA’s policy only covers members who are practicing on Canadian soil, or when overseas (for a maximum of 90 days) if you are: accompanying patients on trips, attending academic courses or participating in professional exchange programs. Insurance can be obtained for other international exposures, however you will need to contact BMS directly for pricing as it varies individually. Please contact BMS via email to email@example.com or call 1-855-318-6557.
What happens if a claim is brought against me and I am retired?
The professional liability insurance extends to all former insured members; this is referred to as 'tail insurance' or extended reporting period. If you retire and were an Active CDHA member, your insurance coverage is extended to cover you for any
acts that may have occurred during a previous time in which you were covered by our professional liability insurance. Similar coverage applies if you have been injured, are ill, or become disabled.
Please contact our Membership Services team:
Or visit our member feedback form to post your question to a specific team at CDHA